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Goshen Rehabilitation is a vital service for individuals living across northern Indiana. It’s also a growing department for Goshen Health.
For many rehab facilities, however, growth can come with unexpected
complexities.
“We have always had a strong referral base bringing patients ‘to the door,’” said
Julie Herr, Director of Rehabilitation for Goshen Health, and a CPS employee.
We found we needed help once the patients were ‘through the door.’ We needed
to better align capacity with the growing demand for our services.”
To ensure its operations were ready to grow with patient demand, Goshen
Rehabilitation turned to a familiar face for help: CPS.
Today — just 1 year later — Goshen Rehabilitation’s operational transformation
is driving record-breaking financial and patient care performance:
- Inpatient-to-outpatient conversion improved by 7.2%
- Realized 62% increase in the department’s financial contribution to Goshen Health
- Enhanced operational efficiency, with outpatient PTAs at 65%
- Improved patient experiences, provider relationships, and service offerings
How did they achieve it?
Fill out the form below to read how Goshen Rehab achieved this financial success:
How a Rehabilitation Department Increased Financial Contribution to its Health System by 62%
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