Goshen Health is a 100-bed non-profit community hospital consistently ranked among the best hospitals in Indiana. Back in 2022, Goshen’s leadership team reached out to CPS Solutions, LLC. (CPS) —one of the country’s largest pharmacy and hospital solution providers—for help. 

The relationship initially began in the hospital’s pharmacy where the CPS team rapidly began increasing efficiencies, cutting costs, and staying ahead of regulatory requirements. With such impressive results, Goshen soon brought in CPS for additional support in their rehabilitation department and supply chain management. 

Across all three business areas, CPS helped the hospital achieve great feats in just one year:

Hospital Pharmacy

• Implemented cutting-edge pharmacy management software, CPS Optimizer, realizing nearly $1M in financial impact
• Improved compliance score by 17% by supporting on-site pharmacists and technicians with CPS’ national network of pharmacy experts

Rehabilitation Therapy

• Developed awareness initiatives to maximize referral volume and revenue, resulting in a 7.2% increase in inpatient-to-outpatient conversion
• Realized 62% increase in the department’s financial contribution while identifying new efficiencies in managing patient flows

Supply Chain Management

• Revealed opportunity for thorough review of 9,000 surgical services items
• Reduced surgical services inventory by nearly $400,000