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Case Study Overview
In 2019, United Health Services (UHS), a large health system in upstate New York with over sixty locations, established a specialty pharmacy to better serve patients across the region. The new specialty service grew steadily, but the opportunity existed to maximize growth and results with a new approach.
That’s why UHS partnered with CPS. Under CPS’ unique on-site model, the specialty pharmacy began several key initiatives to rapidly generate growth:
- Embed local pharmacists and liaisons into clinics
- Expand access to key limited distribution drugs
- Reach new insurance markets and optimize existing contracts
The results were immediate and significant in just five short months:
- 2 new payor contracts established
- 50% increase in specialty prescriptions dispensed
- 40% increase in specialty pharmacy revenue
- 10,000 sqft secured for expanded specialty pharmacy location
- $4.3M+ secured in patient financial assistance
Download our case study to learn how UHS’ collaboration with CPS achieved all these results and more.
Fill out the form below to download the case study.
Case Study: United Health Services’ Specialty Pharmacy Growth
How one service improved patient care and increased revenue by 40% in just five months
How Does Your Hospital Pharmacy Benefit?
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IN-DEPTH ASSESSMENTS We review clinical and financial performance, regulatory requirements, compliance status, standards of practice, accreditation standards, policies and procedures, and more
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GUIDANCE BY PHARMACY PRACTICE SPECIALISTS We advise your pharmacy while addressing performance barriers and introducing a culture of continuous improvement
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CORRECTIVE ACTION PLANS We benchmark performance and identify opportunities
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SPECIAL COMPLIANCE PROGRAM We deliver keen focus on 340B programs, USP 797/800, controlled substance risk, accreditation readiness, and more
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LEVERAGE OUR YEARS OF EXPERIENCE CPS has delivered over 250 customized sterile compounding consultative assessments for diverse compounding operations
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RECEIVE A COMPLETE SITE ASSESSMENT using our proprietary audit tool
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RECEIVE A DETAILED EVALUATION OF STAFF AND SYSTEMS including personnel training and evaluation, an operational review, and more
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FOLLOWING ASSESSMENT, CPS will deliver a written compliance report and a corrective action plan detailing findings and recommendations to bring your compounding pharmacy into regulatory compliance.
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CPS WORKS WITH YOUR THIRD-PARTY ADMINISTRATORS to capture the claims which now meet the standards for inclusion in your 340B program
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YOUR ORGANIZATIONAL REVENUE INCREMENTALLY IMPROVES FROM THIS PROCESS
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“The partnership with CPS has gone beyond our expectations… We’ve formed a bond and a collaboration I can’t ever imagine doing without.”
- Leigh Briscoe-Dwyer
System Director of Pharmacy, UHS
President-Elect, ASHP